Terms of Service

1. Use of the Site

The Site is provided to share information about our sewer cleaning, sewer line repair and replacement, water service line work, and related services in Butler County, Kansas, including Augusta and El Dorado. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Site.

2. No Emergency or Professional Advice

The content on the Site is for general information only and is not a substitute for an in-person evaluation of your sewer or water line situation. Sewer backups and line failures can be serious. In an emergency, please call us directly at (316) 558-1097 or contact appropriate emergency services.

Nothing on the Site should be interpreted as technical, engineering, or legal advice. Every property in Butler County is different, and work recommendations are based on inspection and job-specific details.

3. Estimates, Pricing & Service

Any prices, estimates, or service descriptions on the Site are provided for general guidance and may change at any time without notice. Final pricing, scope of work, and scheduling are determined after we inspect the issue, evaluate access (for example, gravel roads or long runs outside town), and discuss options with you.

Written estimates, work authorizations, and invoices provided to you offline or by email will control over any information on the Site.

4. Contact & User Submissions

If you contact us through the Site, by phone, or by email, you are responsible for ensuring the information you provide is accurate. You agree not to submit anything unlawful, harmful, or abusive, and not to impersonate another person.

By contacting us, you authorize us to use the information you provide to respond to your request, schedule service, prepare quotes, and maintain basic records, as described in our Privacy Policy.

5. Photos, Videos & Job Site Images

As part of our work, we may take photos or short video clips of job sites before, during, and after service. We use these images for purposes such as documenting site conditions, training, quality control, and, in some cases, marketing materials (including our website, Google Business Profile, and printed or digital advertising).

We make reasonable efforts to avoid sharing images that clearly show personally identifying details such as faces, house numbers, license plates, or private interior spaces unless we have permission or the image is cropped or blurred so those details are not obvious.

If you prefer that photos or videos from your property not be used for marketing purposes, please tell the technician on site or contact us using the information below. We will honor reasonable requests while still retaining any images we are required to keep for documentation, safety, insurance, or record-keeping reasons.

6. Intellectual Property

The Site and its original content, including text, logos, graphics, and images, are owned by Butler County Sewer & Drains LLC or used with permission and are protected by applicable copyright, trademark, and other laws.

You may view, download, or print reasonable portions of the Site for your personal, non-commercial use related to evaluating our services. You may not copy, reproduce, distribute, or create derivative works from the Site without our prior written consent.

7. Third-Party Links

The Site may contain links to third-party websites, such as Google Maps or Google Reviews. We do not control and are not responsible for the content, accuracy, or practices of these third-party sites. Links are provided solely for convenience, for example to help you see our reviews or confirm that we serve your part of Butler County.

8. Disclaimers

While we work to keep the Site accurate and up to date, the Site is provided on an "as is" and "as available" basis. We make no warranties or representations of any kind, express or implied, regarding the Site, including but not limited to its availability, accuracy, or fitness for a particular purpose.

From time to time, services, availability, or coverage areas may change. For example, weather, job load, or city coordination may affect our response times in Augusta, El Dorado, or rural parts of Butler County.

9. Limitation of Liability

To the fullest extent permitted by law, Butler County Sewer & Drains LLC and its owners, employees, and representatives will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site.

In no event will our total liability to you for all claims related to the Site exceed the amount, if any, that you have paid directly to us in connection with services arranged through the Site.

10. Indemnification

You agree to indemnify and hold Butler County Sewer & Drains LLC, its owners, and employees harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, violation of these Terms, or violation of any rights of a third party.

11. Changes to These Terms

We may update these Terms from time to time, for example when we add new content or change how we present our services online. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Kansas, without regard to its conflict of law principles. Any disputes arising out of or relating to the Site or these Terms will be handled in the appropriate courts located in Kansas.

13. Contact Us

If you have questions about these Terms, please contact us:

• Business name: Butler County Sewer & Drains LLC
• Phone: (316) 558-1097
• Email: bmoore1495@gmail.com
• Service area: Butler County, Kansas, including Augusta, El Dorado, and surrounding communities.